Product Sync

PIM to Magento Product Sync Documentation


This section offers insight into the synchronization process between PIM and Magento for seamless product data transfer. It encompasses details on configuring PIM settings to facilitate product synchronization.


During the PIM to Magento Product Sync, all user-defined attributes are synchronized from PIM to Magento. Additionally, certain system attributes are also included in the synchronization process. These attributes can be mapped via the Attribute Mapping section.

System Attribute
  • Name

  • SKU

  • Description

  • short description

  • Price

  • Weight

  • Visibility

  • Manufacturer

  • Meta title

  • Meta keyword

  • Meta description

  • Country of manufacture

  • Enable qty increments

  • Quantity and stock status

  • Qty increments

  • Tax class id

  • Upc

In Magento, product creation mandates the inclusion of certain required fields such as Name, Price, Inventory, and Weight. In cases where data is unavailable, PIM automatically assigns default values to ensure completeness:

  1. Name: If no name is provided, PIM sets the SKU as the default product name.

  2. Price: When no price data is available, PIM assigns a default value of 0.

  3. Inventory: If no inventory information is provided, PIM sets the inventory quantity to 0 by default.

  4. Weight: In the absence of weight data, PIM sets the weight of the product to 0.

By populating these required fields with default values, PIM ensures that all necessary information is present for Magento product creation, maintaining data integrity and completeness.

During the product synchronization process, category assignment to products occurs. It is crucial to ensure that the corresponding categories are available in Magento. If a category is not present in Magento, it is recommended to run the Category Sync operation to import the newly added category from PIM into Magento. This ensures that all required categories are available for assigning to products during sync.

Visibility During the Product Sync process, if the Visibility Attribute is not explicitly handled in PIM, PIM sets the product visibility as "Catalog, Search" by default in Magento. However, if you wish to customize the visibility settings, PIM needs to create a Visibility attribute as a Dropdown type and specify the desired values.

By creating a Visibility attribute as a Dropdown, PIM enables users to define different visibility options for products, such as "Catalog," "Search," "Catalog, Search," or any other custom visibility settings required for their specific business needs. This customization ensures that product visibility in Magento aligns with the desired configuration and enhances the flexibility of managing product visibility settings within the PIM platform.

Media Content

Product media information, such as images and YouTube videos, are synchronized during the Product Sync process. PIM sets the default image based on the image selected in the PIM assets section. Additionally, PIM assigns image, small, and thumbnail tags based on this selection, or sets the first image as default if no specific image is chosen.

During product assets sync, PIM synchronizes the sort order from the PIM Assets section. If no order is specified, PIM syncs the default order from PIM. If there is a need to skip the media update from PIM, there is an option in the configuration to skip this asset sync process.

By default, PIM supports over 100 file formats for handling various types of files. In Magento, information related to these files is stored within the Magento Document Attribute in JSON format. This JSON format includes the following details:

  1. File Name: The name of the file.

  2. URL: The URL or location where the file is stored.

  3. Alt Text: Alternate text associated with the file, used for accessibility purposes.

  4. Tags: Optional tags or labels assigned to the file for categorization or organization purposes.

Storing file information in JSON format within the Magento PIM Document Attribute allows for efficient handling and retrieval of file-related data within the Magento platform.

Magento does not accept Webp image format for product images. If product images fail to sync to Magento, it's important to ensure that the image format is compatible with Magento's requirements.

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